Organiser Terms

You must give accurate account and business details and keep them up to date, and you are responsible for activity under your account and that of your team. You confirm you are authorised to run the events you list and to enter into these terms on behalf of your organisation.

ShowTix acts as your agent in selling tickets to your events. The ticket contract is between you and the buyer; we provide the platform, take payment on your behalf through our payment provider, deliver tickets, and provide transaction support. You get your own connected payment account, and funds from your sales are settled to you as set out below.

• A booking fee and/or service fee applies to sales, as agreed with you or as set out in your account. Payment-processing costs are passed through at cost.
• We collect the ticket price and fees at the point of sale and settle your share (the net amount) to your connected payment account on the agreed schedule.
• Refunds, chargebacks and related fees are deducted from, or recovered against, your settlements. You are responsible for funding refunds you authorise and for chargebacks on your sales.
• You are responsible for your own tax obligations, including VAT, on your ticket sales.

You are responsible for your event and for complying with the law, including:

• Holding the necessary licences, permissions and insurance, and meeting health, safety and licensing requirements at your venue
• Listing your events accurately — dates, times, venue, line-up, prices, age limits and admission rules — and not misleading buyers
• Delivering the event you have advertised, and handling changes, postponements and cancellations fairly and lawfully
• Setting and honouring a clear refund policy, and complying with consumer-protection law
• Obtaining any consents required for filming, streaming and broadcast of your event
• Complying with data-protection law in respect of your attendees (see section 6)

You may set your own event-specific terms, refund policy and admission rules, which are shown to buyers on your event pages. Your terms apply in addition to our Ticket Purchase Terms. Where your terms conflict with ours or with the law, our Ticket Purchase Terms and the law take precedence, and you must not set terms that remove buyers’ statutory rights.

You and FORTY Broadcast Ltdare each independent data controllers for the personal data you handle. You must comply with UK GDPR and the Data Protection Act 2018 in your use of attendee data, have your own privacy notice, honour attendees’ rights and marketing choices, and use data obtained through the platform only to run your own events. You must not sell attendee data or share it with other organisers.

You grant us a licence to display your name, logo, artwork and event content to operate and promote your ticketing. You confirm you own or are licensed to use that content and that it does not infringe anyone’s rights or break the law.

You must not use ShowTix for unlawful, fraudulent or high-risk events, or in a way that harms buyers, the platform or our other organisers. We may withhold settlement, suspend or remove an event or account, or withdraw the service where we reasonably believe these terms or the law have been breached, or to protect buyers or the platform.

• You are responsible for your event and indemnify us against claims, losses and costs arising from your event, your listings, your breach of these terms, or your breach of the law.
• We provide the platform with reasonable care and skill. To the extent permitted by law, our liability to you is limited to the fees we have earned on the affected sales, and we are not liable for indirect or unforeseeable loss.
• Nothing limits liability that cannot be limited or excluded under the law.

Either party may end this arrangement on reasonable notice. We may suspend or terminate immediately for a serious or repeated breach. On termination we will settle amounts properly due to you, subject to holding back a reasonable amount to cover refunds, chargebacks and liabilities relating to events already sold.

These terms are governed by the law of England and Wales and subject to the exclusive jurisdiction of its courts.